Faith Family Medical Center
Patient Stories

Patient Stories

No one can tell the Faith Family story better than those people whom we have had the honor of serving. Take a moment to meet some of these wonderful people and read their inspirational stories.


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Alduendos' Story

Rosa and her husband Danilo were introduced to Faith Family Medical Center by one of their ten children. Rosa and Danilo are now longtime Faith Family Medical Center patients and have received treatment for very serious health issues both in the clinic and by specialists Faith Family partners with in the community...

Rosa and her husband Danilo were introduced to Faith Family Medical Center by one of their ten children. Rosa and Danilo are now longtime Faith Family Medical Center patients and have received treatment forvery serious health issues both in the clinic and by specialists Faith Family partners with in the community.

In 2005, Faith Family referred Rosa to a specialist after noticing abnormal kidney function. The specialist diagnosed her with lupus nephritis.“They sent me to a wonderful specialist; for this I’ve been very blessed,” she said.Rosa credits Faith Family and the specialist for keeping her alive.“I feel like I owe everything to Faith Family.”

Danilo’s medical problems started after he moved a heavy piece of equipment in his garage. He felt pain in his back and by the next day was unable to stand or walk. Danilo was admitted to two hospitals and was told he had abscesses on his spine. Unfortunately, surgery was unsuccessful, his health continued to decline, and he never regained his ability to walk.

As Danilo adjusted to his new limitations, he started to pray for a motorized wheelchair. “I remember saying around Christmas last year that maybe God would send one.” Unbeknownst to Danilo, Faith Family Medical Center received a donation of a motorized wheelchair around the same time he started to pray for one. The Menefee Family donated the motorized wheelchair that belonged to Albert Menefee, a strong supporter of the clinic, who passed away that year. Faith Family staff immediately thought of Danilo and gifted the motorized wheelchair to him. “We are very, very grateful to the Menefee family, to God who brought us to Faith Family, and to all the staff at Faith Family. They have helped us in every way they could.”

“I feel like I owe everything to Faith Family.”

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Chance's Story

Chance Martin is a Nashville Native songwriter, comedian, photographer, ordained minister and radio personality as Alamo Jones on the Cowboy Jack Clement radio show on Sirius XM. Chance is also one of thousands of Tennesseans who lost TennCare coverage in 2005...

Chance Martin is a Nashville Native songwriter, comedian, photographer, ordained minister and radio personality as Alamo Jones on the Cowboy Jack Clement radio show on Sirius XM. Chance is also one of thousands of Tennesseans who lost TennCare coverage in 2005.

With multiple health issues, Chance was suddenly living without medical insurance. After bad experiences at other clinics, he started praying for a way to get the health care he really needed. “I think divine guidance led me here more than anything,” he says with confidence. During his first appointment Chance knew he was in the right place. “I felt comfortable right away.”

Chance’s many health problems include type 2 Diabetes and high blood pressure. “I couldn’t buy the medicines I need,” he says. Thanks to Faith Family and the prescription assistance program, he gets his medication for free. “I couldn’t do that myself,” he adds. “I’d be dead without these people. They keep me alive.”

For Chance, a three month checkup is something he looks forward to. “I know my health is taken care of,” he says.

“I feel better than I’ve felt in years. Who could ask for anything more?”

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Curtis's Story

Curtis Mathews, a welder and fabricator by trade, started a new job that didn’t include medical benefits for himself or his wife Connie. Connie was not sure what they would do for medical care, but she found her answer watching TV one night. She saw an ad for Bridges to Care and decided to sign up. She chose Faith Family Medical Center off the list of providers and made appointments...

Curtis Mathews, a welder and fabricator by trade, started a new job that didn’t include medical benefits for himself or his wife Connie. Connie was not sure what they would do for medical care, but she found her answer watching TV one night. She saw an ad for Bridges to Care and decided to sign up. She chose Faith Family Medical Center off the list of providers and made appointments.

“Curtis doesn’t like doctors, but he liked Dr. Henderson right away,” Connie said. From the first visit, Dr. Henderson began helping Curtis manage his diabetes by monitoring his blood sugar and diet.

In February, Curtis was working outside in the cold and developed a cough and chest pain that he thought was due to the flu. He made an appointment to see Dr. Henderson, who determined that it was pneumonia and sent him to the ER. Faith Family called ahead and had Baptist ER staff waiting for him in the parking lot. Within 30 minutes of being in the ER,Curtis was told his kidneys were shutting down and his prognosis was unknown.

Connie endured a week of not knowing whether Curtis would recover. “There were a lot of prayers,” she recalls. “Everybody at Faith Family was praying for us.”She remembers with gratitude the way Faith Family staff stayed in touch while Curtis was in intensive care.

“There were a lot of prayers, everybody at Faith Family was praying for us.”

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Danny's Story

Danny Martinez knew something was wrong. “Before going to bed I was asking the Lord to please let me survive the night because I didn’t know if I was going to wake up the next morning.” As an IT Analyst with a wife and three children, he knew he needed to take action. “I was experiencing so many symptoms, but the one that scared me the most was when my eyesight started to go,” Danny said. Danny came to Faith Family Medical Center and found out he was diabetic, after his A1C was measured at an alarming level of 14.9. “I found out an A1C greater than 10 puts you at high risk for a heart attack, stroke or diabetic coma.”...

Danny Martinez knew something was wrong. “Before going to bed I was asking the Lord to please let me survive the night because I didn’t know if I was going to wake up the next morning.” As an IT Analyst with a wife and three children, he knew he needed to take action. “I was experiencing so many symptoms, but the one that scared me the most was when my eyesight started to go,” Danny said. Danny came to Faith Family Medical Center and found out he was diabetic, after his A1C was measured at an alarming level of 14.9. “I found out an A1C greater than 10 puts you at high risk for a heart attack, stroke or diabetic coma.”

A Faith Family provider referred Danny to Journey to Health, and he registered immediately. “I was in such bad shape, but every week I’d come and hear everyone share what they did during the week and that motivated me to continue.” He now works out at least 5 days a week and has completely changed his eating habits, losing 55 pounds over the last 6 months.

“Journey to Health was just amazing; it’s been a huge blessing not only for me, but for my entire family.” His most current A1C reading was 5.4, a healthy level for even a non-diabetic. Danny was able to achieve his success without the aid of medication, instead utilizing lessons learned through the program. “As your body begins to change, your life begins to change and that just pours out onto everyone around you. Journey to Health has changed my life.”

“Before going to bed I was asking the Lord to please let me survive the night because I didn’t know if I was going to wake up the next morning.”

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Dawn's Story

A patient at FFMC for more than a decade, Dawn Dopson is a diabetic that suffers from rheumatoid arthritis and neuropathy, conditions that cause painful burning in the hands and feet. In addition to diabetes and related complications, Dawn had experienced weight gain. When her weight reached 204 pounds, she was ready to make a change. Dawn decided to participate in the Journey to Health program at Faith Family Medical Center to learn how to live a healthier life...

A patient at FFMC for more than a decade, Dawn Dopson is a diabetic that suffers from rheumatoid arthritis and neuropathy, conditions that cause painful burning in the hands and feet. In addition to diabetes and related complications, Dawn had experienced weight gain. When her weight reached 204 pounds, she was ready to make a change. Dawn decided to participate in the Journey to Health program at Faith Family Medical Center to learn how to live a healthier life.

“Since I joined Journey to Health last year, I’ve lost over 45 pounds. It didn’t take long at all!” Dawn’s success comes from taking small steps that build toward bigger goals, and knowing she’ll have support all along the way.

“When they send us home with things to do, they make sure we understand how and why we’re doing them,” she says. “They ask, ‘What can we do to help you do better?’ When people throw too much stuff at you at once, you get overwhelmed and you push away. But here they make sure that never happens. Here, it’s personal.”That personal interaction drives many Journey to Health activities.

“Since I joined Journey to Health last year, I’ve lost over 45 pounds. It didn’t take long at all!”

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Forrest's Story

When Forrest was laid off from his job as a manager at a cd packaging company, he knew he had to find a way provide for his family. He decided to open his own large format printing and graphic design business, and assumed that finding insurance would be an easy feat. Much to his surprise, getting insurance was not that easy – he was denied coverage due to high blood pressure and other health complications, and soon after, an unsettling feeling set in.“You begin to think about things like, what would happen if I had a heart attack? Would we lose our home? What would we do?”...

When Forrest was laid off from his job as a manager at a cd packaging company, he knew he had to find a way provide for his family. He decided to open his own large format printing and graphic design business, and assumed that finding insurance would be an easy feat. Much to his surprise, getting insurance was not that easy – he was denied coverage due to high blood pressure and other health complications, and soon after, an unsettling feeling set in.“You begin to think about things like, what would happen if I had a heart attack? Would we lose our home? What would we do?”

His family tried paying out of pocket for medical care, but it was too expensive. A discounted checkup at the doctor’s office was $170, and that didn’t include any lab fees or additional tests. They couldn’t afford the cost of regular medical care, and to make matters worse, Forrest was diagnosed with diabetes soon after opening his own business. He visited the Metro Health Department for information about diabetes, and while there, he found out about Faith Family.

“We liked that the organization was faith based, and we instantly thought ‘this is the place for us.’ My wife and I scheduled our first appointment right away.”Forrest and his family have been coming to Faith Family for 5 years now, and his experience here is better than he ever imagined.

“All we have is Faith Family. I hope people continue to support the clinic; the whole staff is amazing.”

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Jerry's Story

A self-employed construction worker by trade, Jerry Carmack developed troubling symptoms, but put off going to the doctor as long as possible. Jerry found his way to Faith Family Medical Center through the advice of a friend. After an appointment at Faith Family Medical Center, Jerry was referred to a specialist at St. Thomas. This appointment confirmed what Faith Family medical staff feared, Jerry had cancer. After a total of seven surgeries and eight courses of chemotherapy, Jerry was cancer free...

A self-employed construction worker by trade, Jerry Carmack developed troubling symptoms, but put off going to the doctor as long as possible. Jerry found his way to Faith Family Medical Center through the advice of a friend. After an appointment at Faith Family Medical Center, Jerry was referred to a specialist at St. Thomas. This appointment confirmed what Faith Family medical staff feared, Jerry had cancer. After a total of seven surgeries and eight courses of chemotherapy, Jerry was cancer free.

He remembers the attention and care the Faith Family staff showed him. "They know my name when I walk in the door," he says. "I’ve never had a bad experience there. Very few places care about their patients as much as Faith Family does."

“They were all rooting for me to make it”

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Martha's Story

Martha is typical of many of the people Faith Family Medical Center sees on a day-to-day basis. Martha works two part time jobs both as an unarmed security guard and a home health worker. Six years ago a coworker recommended Faith Family Medical Center to her, and she made her first appointment shortly thereafter. “Since day one, everyone has been so nice,” she said. “I feel comfortable here and I feel like the staff is genuinely concerned about me.”...

Martha is typical of many of the people Faith Family Medical Center sees on a day-to-day basis. Martha works two part time jobs both as an unarmed security guard and a home health worker. Six years ago a coworker recommended Faith Family Medical Center to her, and she made her first appointment shortly thereafter. “Since day one, everyone has been so nice,” she said. “I feel comfortable here and I feel like the staff is genuinely concerned about me.”

Martha explored available options through the Affordable Care Act, but found the cost of coverage to be too expense. At a monthly charge of $300, the cost simply exceeded what her budget would allow. She plans to continue to receive care at Faith Family, and is particularly appreciative of the sliding scale fee which allows her to budget her visits accordingly.

When Martha was badly burned on her leg, she was extremely relieved to have Faith Family overseeing her care. She had fallen asleep with a laptop on her leg, and because of diabetic neuropathy she could not feel the heat of the computer, resulting in a 2nd degree burn. The burn was so bad she was worried she might lose her leg because of complications associated with diabetes. She came for an appointment every week for two months. Over time and through effective wound care her, burn healed.

“I recommend this place to anyone who doesn’t have insurance.”

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Mollie's Story

Mollie Taylor first walked through Faith Family Medical Center’s door after losing her TennCare coverage. Mollie has a serious pre-existing condition knew it was crucial to monitor her disease. Faith Family’s sliding fee scale made it possible for Mollie to afford medical care...

Mollie Taylor first walked through Faith Family Medical Center’s door after losing her TennCare coverage. Mollie has a serious pre-existing condition knew it was crucial to monitor her disease. Faith Family’s sliding fee scale made it possible for Mollie to afford medical care.

Passionate in her faith and reliance on God, Mollie requested to pray with the medical provider. "I asked God to give my doctors the wisdom and knowledge to take care of me," she remembers.She sees Faith Family as just one more way God is taking care of her and describes it as "a beautiful place."

“You can’t leave with low self-esteem because they build you up, they give you dignity.”

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Sergio's Story

After suffering a significant stroke in August 2014, Sergio Martinez turned to Faith Family Medical Center for follow-up care and physical therapy. “I had a stroke and my family was having a hard time finding a therapist, because we don’t have insurance and they are so expensive.”...

After suffering a significant stroke in August 2014, Sergio Martinez turned to Faith Family Medical Center for follow-up care and physical therapy. “I had a stroke and my family was having a hard time finding a therapist, because we don’t have insurance and they are so expensive.”

Journey to Health Director Jay Sexton worked with Sergio to get him back on his feet. Through physical therapy sessions and participation in the Journey to Health Wellness Program, Jay was able to help Sergio regain balance and walk on his own. The transformation was dramatic. In November 2014, Sergio participated in the Mayor’s 5K Walk just four months post stroke.

“I am so grateful that I was able to come to Faith Family for my physical therapy.”

Sergio also credits Faith Family Medical Center employee Micaela Orozco for helping him recover so quickly. Sergio does not speak English, which is not a problem at Faith Family Medical Center due to bilingual staff members like Micaela. She worked with Jay and Sergio throughout his treatment. She translated during physical therapy sessions and even participated in the Mayor’s 5K Walk.

“Not only was I able to afford treatment, but Jay and Micaela were great motivators, who pushed me to work hard to get better.”

“I am so grateful that I was able to come to Faith Family for my physical therapy.”