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Faith Family Medical Center
Patient Info

BECOME A PATIENT

COVID-19 Testing

We currently do not have the capability to test for COVID-19, but our front desk can assess your symptoms over the phone and direct you to a local testing site or hotline. Every patient will be screened prior to their arrival at the clinic in order to keep patients and staff safe. If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call the clinic at 615-341-0808 so our nurses can advise you on next steps. Please make sure to call before coming into the clinic so necessary precautionary measures can be taken. Do not come directly to the clinic.

We continue to follow all CDC guidelines to reduce risk and minimize any possible exposure – regularly sanitizing the clinic, excellent use of personal protective equipment (i.e. wearing masks, gloves, and gowns as appropriate), and practicing social distancing between employees and patients in the workspace and waiting room.

For more information on COVID-19 symptoms and guidelines to keeping you and your family safe, visit cdc.gov.

IMPORTANT UPDATES TO OUR SERVICES AND PATIENT QUALIFICATIONS:

Telehealth Services

Faith Family continues to implement new solutions to improve care and convenience. We have implemented telehealth services which are available at no cost for existing patients for the safety and well-being of our employees and patients. Types of telehealth appointments include diabetes, hypertension, cholesterol, ADD/ADHD, depression, anxiety, and medication refills. Providers perform all parts of a normal office visit, except for the physical exam, and patients can discuss their medical needs and concerns from the comfort of their own home.

Expanded Patient Qualifications

We remain committed to supporting the needs of our community in the face of recent unprecedented challenges. Our Executive Committee has approved an interim policy until July 1 that will allow unemployed persons to receive care at FFMC. Patients must show proof of previous employment within the past 6 months and must secure employment within the next 6 months if continuing care is provided by FFMC. Please contact our clinic for any question about eligibility at 615-341-0808.


Financial Aid Available for Certain Families That Lost Employment Due to COVID-19

Emergency cash assistance applications are being accepted online for qualifying families that lost a job as a result of the pandemic state of emergency.

Please visit the Tennessee Department of Human Services’ website for more information on applying.

AYUDA FINANCIERA DISPONIBLE PARA CIERTAS FAMILIAS QUE PERDIERON EMPLEO POR COVID-19

Las solicitudes de asistencia monetaria de emergencia están siendo aceptadas en línea para familias que califiquen y que perdieron un trabajo como resultado del estado de emergencia pandémico.

Visite el sitio web: https://www.tn.gov/humanservices/news/2020/3/25/financial-aid-available-for-certain-families-that-lost-employment-due-to-covid-19


SERVICES

  • MEDICAL SERVICES
    • Primary Care
    • Diagnostic Testing
    • Disease Management
    • Specialist Care
  • WELLNESS PROGRAM

COST

Faith Family Medical Center utilizes a sliding scale based on income and number of dependents. Patients visits range from $25 and $60 per visit. We are a nonprofit organization. Patient fees cover only a small portion of our yearly budget; the balance is provided by grants and private donations from caring individuals, foundations, churches and businesses


WHO QUALIFIES?

Uninsured:

Faith Family Medical Center (FFMC) provides care to those who are uninsured and are working at least 20 hours per week or a full-time student (12 hours of course-work).

Underinsured:

Faith Family Medical Center (FFMC) provides care to those who are underinsured and are working at least 20 hours per week or full time student (12 hours of course-work). If you have insurance, your income must not exceed 400% of the federal poverty level. We are currently unable to see individuals who have Medicare, Medicaid (TennCare), or Tricare.

Household Underinsured
size Income Cap
1 Up to $48,560
2 Up to $65,840
3 Up to $83,120
4 Up to $100,400

To read a more detailed explanation click here.


REQUEST AN APPOINTMENT

Please call our clinic at 615-341-0808 and our front desk will be happy to help see if you qualify for our services.


NEW PATIENT INFORMATION & PATIENT FORMS

Faith Family is not a walk-in clinic. All patients must have an appointment to receive care.

New patients need to bring the following information at the time of their first appointment:

  • A current photo ID
  • Proof of household income
  • An IRS Form 1040 and/or
  • Paycheck or unemployment compensation stubs for the most recent 30 days or
  • Proof of your being a fulltime student
  • Please also bring a list of your current medications

Read through New Patient Requirements for more information on what to bring with you to your visit.

Please download and print the following forms prior to your first appointment. Simply fill them out and bring them with you at the time of your first appointment. If you are not able fill them out ahead of time, please plan to arrive early to fill out the paperwork.


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MORE INFORMATION FOR NEW PATIENTS

Please review the WELCOME TO FAITH FAMILY MEDICAL CENTER patient letter. This has important information regarding income information, appointments, lab results, and phone calls from providers.


NO NARCOTICS POLICY

FFMC is committed to providing high quality medical care to our patients. We will continue to evaluate and treat pain experienced by our patients. We will offer conservative narcotic-free treatment of chronic pain which is associated with some medical conditions. There are multiple options for treating acute pain including oral medications, physical therapy, splinting, exercise, heat and cold, etc. which we can provide or refer our patients. At times, certain conditions will not be able to be treated in our clinic because we will not be able to provide services in a safe and effective method.

The treatment of chronic pain with narcotics has resulted in thousands of deaths, abuse, and diversion of narcotics into our schools and society. Tennessee is one of the states which has been the most severely affected. After evaluating the new guidelines for dispensing chronic narcotics, we have determined our clinic is not set up to and therefore will not manage chronic pain with narcotics.

In the case of a need or desire for chronic narcotic therapy, we recommend obtaining care from a clinic which specifically treats chronic pain. Patients who choose to pursue this option will still have the opportunity for their other medical problems to be treated by FFMC. FFMC will under no circumstances however provide any chronic narcotic therapy.


PRIVACY PRACTICES

Click here for a copy of our privacy practices.


DIRECTIONS

Click here for directions to Faith Family Medical Center.